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We’ve started this Jargon Buster / Acronym Buster to help anyone understand some of the terms we use and what they mean.
We want everything to be in clear and simple English and without any jargon, but sometimes we quote legal wording in letters or shorten words into ‘acronyms’ which is usually the first letter of each word.
Common examples of this are:
GMT - Greenwich Mean Time (how our clocks are set)
BBC - British Broadcasting Corporation
Have a read below. Alphabetical sections are also tagged under categories on the right if you looking for something specific.
Are we missing something? Let us know in the survey below and we will add them.
Lets make things easy!
We’ve started this Jargon Buster / Acronym Buster to help anyone understand some of the terms we use and what they mean.
We want everything to be in clear and simple English and without any jargon, but sometimes we quote legal wording in letters or shorten words into ‘acronyms’ which is usually the first letter of each word.
Common examples of this are:
GMT - Greenwich Mean Time (how our clocks are set)
BBC - British Broadcasting Corporation
Have a read below. Alphabetical sections are also tagged under categories on the right if you looking for something specific.
Are we missing something? Let us know in the survey below and we will add them.
A payment to help with living costs, usually paid Monthly. It replaced:
Child Tax Credit, Housing Benefit, Income Support, income-based Jobseeker’s Allowance (JSA), income-related Employment and Support Allowance (ESA), Working Tax Credit
A way to see how well a social housing landlord is performing.
There are 22 Measures - 12 based on Customer Satisfaction and 10 about landlord performance. These must be published in Autumn 2024.
TUPE
Transfer of Undertakings (Protection of Employment) Regulations
Moving employees and any liabilities associated with them from the old employer to the new employer by operation of law. Purpose is to protect employees if the business in which they are employed changes hands.
PIP is a benefit for sick or disabled people. It replaced DLA (disability living allowance) and has two parts, Daily Living (help with everyday tasks), and Mobility (help with getting around)
Professionals who help children and adults overcome the effects of disability caused by illness, ageing or and accident, so that the person can carry out everyday tasks in their home.
In housing, we will occasionally ask for an OT assessment, that shows the type of adaptations a customer might need in their home
Dependent on the customer’s income. Some people may only qualify if household income is under a certain amount.
For example, UC is means tested, PIP isn’t.
MS
Microsoft
Name of company providing micro-computer software. MS is used before an application name to make it clear that we are discussing an app. For example MS Teams.
The IDA is a regulatory tool used by the RSH to gather assurance that RP’s are meeting the expectations of the regulators standards. An IDA happens every 4 years.
