We want to hear from you!

Your neighbourhood matters, and so does your voice. Whether you have ideas for improvements, concerns about your local area or simply want to tell us what you enjoy about where you live, we want to know.

Please take a few minutes to complete our Your Street, Your Voice survey by scanning the QR code below.

Your feedback helps us understand what matters most to you and where we can focus our efforts to improve your neighbourhood.

Have your say and help shape the future of your community!

Thank you for taking the time to share your views.

Your Street. Your Voice. Your Community.

Our LHP Place Officers are out and about in Immingham today as part of our Your Street, Your Voice initiative!

We want to hear from you!

What's working well in your neighbourhood? What could be improved? Is there anything you'd like us to look at?

We're listening to customers, gathering feedback and working together to make our neighbourhoods better places to live.

If you see our team out and about, come and say hello!

Your Street, Your Voice – Have Your Say!

Your neighbourhood, your ideas, your voice!

Have you got ideas on how we can make Immingham an even better place to live? Or would you simply like to find out what's happening in your local community?

Join us tomorrow for our Immingham Neighbourhood Action Plan (NAP) meeting!

📅 Thursday 15 October 2026
📍 Pelham Road Communal Room, Immingham
🕛 12:00pm – 1:30pm

It's a great opportunity to meet others, share your thoughts, raise local concerns and help shape improvements in your neighbourhood.

Whether you want to share your ideas or just come along and listen, everyone is welcome!

Your voice matters, and we'd like to see you there!

From Monday 12 October, our Neighbourhood Place Officers will be out and about in your community, and we want to hear from YOU!

Whether you're an LHP customer or not, if you live in the community, your voice matters!

Our Place Officers will be knocking on doors and holding conversations with local residents to hear what you love about your area, what could be improved and what matters most to you.

🏡 Not at home when we visit? No problem! Simply scan the QR code to share your thoughts.

Your feedback will help us understand local priorities and work together to make a positive difference in your community.

Your Street. Your Voice. Your Community. 💬

Want to make a difference in your local area? We're looking for people who want to help shape their community. You don't need to be an LHP customer, just someone who lives locally and wants to make a positive impact. Share your ideas, influence local decisions, get involved in community projects, and become a Neighbourhood Champion. Training and development opportunities are also available. Have a voice. Make a difference. Shape your community. Interested? Get in touch to find out more. 📩

New Bench Approved for Pelham Road Community Garden

Customers at Pelham Road, Immingham, will soon be able to enjoy their communal garden even more, thanks to successful partnership working between LHP, North East Lincolnshire Council (NELC) and the Immingham Ward Councillors.

The new bench was identified through local neighbourhood discussions, with customers highlighting the importance of having a welcoming outdoor space where they can sit, relax and enjoy the surroundings.

Following these conversations, funding was successfully secured to install a new bench within the communal garden, helping to enhance a valued green space at the heart of the community.

This project demonstrates how listening to customers and working collaboratively with local partners can deliver meaningful improvements that make a real difference to everyday life.

The investment forms part of LHP's commitment to delivering neighbourhood improvements through engagement with customers and communities, creating greener, more welcoming places that people are proud to call home.

Jade Bramhill, Neighbourhood Team Leader, said:

"This is a great example of what can be achieved when customers, local councillors and partner organisations work together. By listening to our customers and understanding what matters most to them, we can deliver improvements that enhance community spaces and support neighbourhood pride. We'd like to thank NELC and the Immingham Ward Councillors for their support in helping bring this project to life."

"Working collaboratively with LHP has enabled NELC to build a strong and positive partnership, focused on delivering great outcomes for our communities and customers. By working together, sharing knowledge and understanding our collective priorities, we are building strong foundations for the future. This partnership demonstrates what can be achieved when organisations come together with a shared commitment to making a real difference to the communities we serve.”

— Cllr Blake Russell, NELC

Our grounds maintenance contractors, are hard at work maintaining our communal green spaces throughout most of the year.

We're looking for Resident Inspectors to become champions of the estate in your area, to help ensure our green spaces are being maintained to our standards.

You'll be our eyes in your neighbourhood, and will help us to monitor grass cutting, hedge trimming and weeds.

Our grounds maintenance service is mostly a 'cut & drop' service, meaning we don't collect grass cuttings.

The benefits for this include providing nutrients for the grass, and retaining moisture to keep the grass looking green and healthy, even when it's very hot & dry.

We'd welcome your feedback on our Grounds Maintenance contract; simply complete the survey here!

Please note that Grass cutting service would typically run from March to October/November depending on the type of Autumn we experience.

We're exploring what success could look and feel like by 2030, and we'd like to hear what you think. By 2030, what would you like it to be like to live in an LHP home and be an LHP customer?

We're developing LHP's new Corporate Strategy for 2027–2030, our plan for what we want to achieve over the next three years and we want our customers to help shape it.

We've put together a short survey to find out what matters most to you, what you think LHP should focus on and whether there is anything important we've missed.

The survey is open until 30 September, and we'd really value your views.

To take the survey you can use this QR code or visit the link to our form:

If you need help to complete the survey, or need it in another format, please contact us and we'll help you take part. You can call us: 0345 604 1472.

When answering, we'd like you to look ahead to 2030. This isn't about rating LHP today, it's about what you think we should aim to achieve in the future.

We want to hear what matters to you, including anything you think we have missed. We'll look at what you tell us alongside what we hear from other customers and colleagues to help shape our priorities for 2027–2030.

The survey will not automatically collect personal details such as your name or email address unless you choose to provide them.

What happens next?

This survey is just the start. In the autumn, we'll share what customers and colleagues have told us and there will be more opportunities for customers to help develop the strategy.

We're also setting up a customer co-design panel for people who would like to be more involved in shaping the Corporate Strategy.

If you'd like to be part of the panel, please email: getinvolved@lincolnshirehp.com

Thinking About a Move? Mutual Exchange Could Be the Answer

Finding a home that better suits your needs doesn't always mean joining a transfer list or waiting for a new property to become available. A mutual exchange could help you move more quickly by swapping homes with another social housing tenant. LHP actively supports mutual exchanges and provides access to HomeSwapper, one of the UK's leading home exchange services.

Whether you need more space for a growing family, want to downsize, move closer to work, schools or family members, or simply need a change of location, a mutual exchange may be worth considering.

What is a Mutual Exchange?

A mutual exchange is when two or more social housing tenants agree to swap homes with each other. Rather than applying for a vacant property, tenants exchange their existing homes, subject to landlord approval. LHP tenants with secure or assured tenancies may be eligible to take part in a mutual exchange, with permission from all landlords involved.

Mutual exchanges can take place between tenants of different housing associations and councils across the country, allowing greater flexibility when looking for a move.

What Are the Benefits?

There are many advantages to choosing a mutual exchange:

Move More Quickly

A mutual exchange can often be completed faster than waiting for a transfer or bidding through a housing register.

More Choice

You can search for homes in different locations, both locally and nationally, helping you find a property that better suits your needs.

Stay Within Social Housing

A mutual exchange allows you to remain within social housing while moving to a different property.

Better Use of Homes

Exchanges help ensure larger homes become available for growing families while supporting those who wish to downsize.

Flexible Options

You can search for swaps across Immingham, North East Lincolnshire and beyond.

How Do I Find Someone to Exchange With?

LHP tenants have free access to HomeSwapper, the UK's leading mutual exchange service, where you can advertise your property and search for potential swaps across the country. HomeSwapper also suggests suitable matches and allows you to message other tenants directly.

You can register and start searching here:

👉 HomeSwapper: https://www.homeswapper.co.uk/

For more information about mutual exchanges and eligibility, visit:

👉 LHP Mutual Exchange Page: https://www.lincolnshirehp.com/find-a-home/change-your-home/mutual-exchange/

How Do I Apply?

Once you've found a tenant interested in swapping, the process is straightforward:

Step 1: Submit an Application

All parties involved must complete a mutual exchange application and seek permission from their landlord.

Step 2: Property Inspections

Landlords will inspect the homes involved and review tenancy records.

Step 3: Checks Are Completed

This may include:

• Rent account checks
• Property condition checks
• Tenancy verification
• Occupancy assessments

Step 4: Approval and Sign-Up

If approved, all parties sign the relevant paperwork and agree a moving date.

Step 5: Move Day

Once agreements are completed, you can move into your new home.

How Long Does the Process Take?

Timescales can vary depending on the number of landlords involved and whether there are any issues to resolve. In many cases, mutual exchanges can be completed in around 4 to 8 weeks, although more complex exchanges may take longer.

You can help avoid delays by:

• Completing forms promptly
• Responding quickly to requests for information
• Ensuring your rent account is up to date
• Resolving any outstanding tenancy issues

Things to Consider Before Exchanging

Before committing to a swap:

• Visit the property and area several times.
• Check the home meets your household's needs.
• Consider travel routes to work, schools and services.
• Make sure you understand the tenancy you will be taking on.
• Read all paperwork carefully before signing.

Remember, once the exchange is completed, you accept the property as seen.

Need More Information?

If you're considering a move, mutual exchange could be a quick and effective way to find a home that better suits your needs.

Find out more by visiting the LHP Mutual Exchange page:

🔗 https://www.lincolnshirehp.com/find-a-home/change-your-home/mutual-exchange/

Or start your search today with HomeSwapper:

🔗 https://www.homeswapper.co.uk/

You could be one step closer to finding the right home for you and your family.

The Immingham & Habrough Neighbourhood Board has been established as part of the Government’s Pride in Place programme to provide strong, locally rooted leadership for shaping the future of the area. As a place‑making, citizen‑led board, it brings together residents, community organisations, businesses, and local partners to ensure that local voices are at the heart of decision‑making. The Board exists to champion a shared vision for Immingham and Habrough, guiding investment priorities and overseeing long‑term regeneration in a way that reflects local aspirations, strengthens pride and identity, and delivers meaningful, inclusive change for the community.

Have your say

You can help shape the future of Immingham & Habrough by taking part in a consultation. The Pride in Place programme is bringing investment into our communities over the next ten years. No decisions have been made and are listening to as many people as possible to make sure that every decision made is an informed one.

People can drop in at any of the following sessions: