Our Customer Meetings are back!

Nicola Ebdon has announced that following the success of our Virtual Customer Meetings held earlier this year in February and May, we're pleased to announce the next round of meetings specifically designed to strengthen our engagement with our customers.

This time round, we’re introducing a broader format that includes both virtual and in-person meetings, offering customers more flexibility in how they connect with us.

We've listened to customer feedback, and the next set of meetings are themed on everything that matters most in their homes – repairs and planned work.

Each meeting will follow the same format; customers will get responses to questions they submitted before the session, followed by then being able to ask us anything they’d like to know more about in a live Q&A.

Three meetings are scheduled to take place in September and October:

  • 16 September 2025 - In person at Elliot House, Albion Street, Grimsby, from 1:30pm to 3:30pm.

    Hosted by Nicola Ebdon, Interim Deputy Chief Executive, and Jason Cannon, Director of Repairs.

  • 13 October 2025 - Online via Microsoft Teams from 5:30pm to 6:30pm.

    Hosted by Nicola Ebdon, Charlotte Johnson, Executive Director of Property, and Jason Cannon.

  • 16 October 2025 - In person at Hinton Court, Fenside Road, Boston, from 10:30am to 12:30pm.

    Hosted by Shaun Harley, Interim Chief Executive, Charlotte Johnson, and Jason Cannon.

Each meeting is open for anyone to attend. Customers don’t need to come with a specific question in mind, they're able to just turn up and listen in.

In-Person Meetings

At our in-person meetings, we’ll be welcoming customers with tea, coffee and cakes!

The meetings will have a simple format. For the first half, we’ll have a relaxed and open chat where customers can grab a drink and get settled. We’ll then give a short five minute presentation with some key updates on what we’ve been working on lately, before getting stuck into the questions.

Online Meetings

At our online meeting, customers can join via Microsoft Teams. To attend our online meeting, customers must register beforehand to receive a joining link for the meeting.

The online meeting will have a simpler format – we’ll start with a short five minute presentation and then dive straight into the question section.

All information has been sent to customers via email, as well as being available on our social media channels and our website: Customer Meetings - Lincolnshire Housing Partnership

We're really looking forward to the opportunity to connect with our customers and answer some of their questions!