16 May 2025

Welcome and Introductions

Introductions from the staff and their roles and from the customers and where they live:

  • What’s the best place to eat or grab coffee in your neighbourhood?
  • What kind of public spaces (parks, libraries, markets) are available nearby?
  • If you could change one thing about your neighbourhood, what would it be?

Leverton: Leverton, Lincolnshire - Wikipedia

Quiet remote village 6 miles away from Boston.
It is community minded in a certain respect that most people know most people and look out for each other.
Unfortunately apart from the church doing a coffee morning, there's not a lot that ever goes on.
Community centre is far from centre of the village so you need to go by car or bicycle.
They only have activities like archery, Bowman Carpet bowls that's been going for years and skating, but more elderly people would like to do something a bit different.

There is also St Helena church hall.

Closest LHP sheltered units with a communal lounge are in other villages: Butterwick and Old Leake.

Kirton: Kirton, Lincolnshire - Wikipedia

Kirton is quiet but growing village. It's getting quite big now.
There are two LHP sheltered accommodation both ends of the Hardwick Estate - D'eyncourt and Chestnuts.

In the last few years we don't seem to have that same community feel. I think that's because some of its economic, that more people are going out to work and have got all the pressures and it's not the people that were born in the village and then stayed, so it's changed quite a bit.
There are health walks to try and get people back & involved.

Why We’re Here – it is important to understand what we are trying to achieve

  • Short overview on:
    • Why we have a priority to increase customer influence - Nicola
    • Why we have developed the NAP’s ( Neighbourhood Action Plans), how the meetings with partners are working and what we hope to achieve – Danielle
    • How we are using the YourVoice platform to help customers get more involved in the NAP’s – Elwira demo
    • How we are also hoping to launch customer listening events in neighbourhoods – to provide spaces for customers and colleagues to connect and engage – with no set agenda – but to help us understand customers - Abi
    • Why we are hoping to have customers more involved (role of Neighbourhood Champions) as part of giving customers more say in their communities – connected to these other initiatives - Danielle
    • We want to design this role with you so it is something you want to be part of — not hand you a finished job description - Nicola
    • Champions could also become a pathway to bigger customer involvement if they want it — but no pressure.