Alden Close Flats: Reminder of Community Guidelines

We are writing to all residents of the flats at Alden Close (Ashby, Aylesby and Beelsby) to remind them of the importance of maintaining a respectful and clean-living environment within the block of flats. Several issues have been raised, and we would like to address them for the benefit of everyone.

1. Smoking in Communal Areas

Smoking in the internal communal areas is illegal and puts other residents at increased risk. The communal areas must be smoke free by law, anyone caught smoking in these areas can be prosecuted by the Local Authority and is in breach of their tenancy.

2. Improper Use of the Bin Store

The bin stores are not being used as intended. Only household waste should be placed inside the designated bins. The bin area is not for the disposal of bulky items such as carpets, furniture, or mattresses. If you need to dispose of such items, please contact the local Council for collection services or visit a nearby recycling centre. Also, if the bin store is full, please do not leave items in or around the bin as this prevents the Council from emptying. Continued excess waste around the bin store will result in us recharging all residents the removal costs.

3. Noise Disturbances

Excessive noise, particularly during late-night hours, is becoming an issue. While some level of noise is to be expected living in shared spaces, we kindly ask all residents to be considerate of their neighbours, particularly those who are vulnerable, elderly, or living with health conditions. Persistent late-night noise is unacceptable and can have a significant impact on the mental health and wellbeing of others. Please be mindful of the noise you make, especially after hours.

4. Communal Grounds

The grassed areas are for the enjoyment of all residents. Please do not park vehicles on grassed areas or leave children’s toys such as trampolines, swings, paddling pools out for excessive periods of time. This is to ensure both your safety and that we comply with our responsibilities as your landlord.

5. Items Left in Common Areas

No items whatsoever should be stored or left in communal areas, in meter cupboards, underneath stairways or in drying rooms. We will remove any items identified in line with the displayed TORT notices.

As a reminder, this is a shared living environment, and it is essential that all residents treat each other with respect. Let us all work together to ensure that our community remains a safe, clean, and peaceful place for everyone.

If you have any questions or concerns, or if you wish to report any further issues, please do not hesitate to contact us directly.

Thank you for your cooperation.