Complaints - TPAS standard

TPAS is independent organisation specialising in tenant engagement.

You can read more about them here: TPAS | YourVoice 

They have created set of standards to help housing providers to deliver good service.

This survey is asking your opinion on 6 questions relating to Complaints.

You can find out LHP Complaint Policy and more information on LHP website here: https://www.lincolnshirehp.com/help-and-support/feedback/complaints/