Empty Homes Co-Design Panel

Know anyone who would be interested in helping us improve services? Share this with them.

Co-Design Induction is taking place on 1st June 2026 11am - 3pm in Grimsby & Online. We will be explaining what these sessions are about in more detail on the day.

There are few panels to choose from:

• Customer Information Plan Co-design Panel

Work with us to make customer information clearer and more accessible.

This includes how we share information on the website, on social media, in newsletters,

in Magazines and Annual Reports.

• Repairs Service Co-design Panel

Share lived experience of the repairs service and work with us to make improvements — including how we book appointments, how we communicate before, during and after repairs, how we complete work and how we put things right when something goes wrong.

• Empty Homes Co-design Panel

Share lived experience of moving into one of our homes and work with us to co-design improvements to the quality of empty homes before letting, understanding what “good” looks like from a customer perspective, and how we check and maintain standards.

When meetings will be held?

Monthly co-design workshops, mix of online and in person around 2 hours over a 4-6 month timeframe.

With dates and times agreed by the customers around their availability. Please share your preference if in person or online as well as days and times so I know how to plan sessions for each panel to accommodate as much as possible.

How it will work?

The panel will have a clear scope, information shared in advance so you can prepare, and recommendations agreed with you. We will feedback progress made to the Co-Design Panel, Customer Forum and the Customer Focus Committee quarterly.

Interested? Email getinvolved@lincolnshirehp.com